How to use the Voltstack 5k v1.3 electric generator

Welcome to the Voltstack 5k v 1.3 electric generator user guide. Whether you’re at a construction site, a film production set, or a disaster relief site, the Voltstack 5k electric generator is designed to meet your temporary power needs. This comprehensive guide will walk you through the operation, troubleshooting, best practices, and safety FAQs of the Voltstack 5k.

Please note this user guide is specifically for the Voltstack 5k version 1.3. This version of the Voltstack 5k is capable of 5 kW power output and 5.6 kWh energy storage. If you’re using the Voltstack 5k version 1.5, please visit the Voltstack 5k version 1.5 user guide.

How do you tell whether your Voltstack 5k electric generator is version 1.3 or 1.5?
The Voltstack 5k version 1.5 has a three-inch touchscreen display, whereas the Voltstack 5k version 1.3 has a battery monitor display. See the image below.

1. Push both the “BAT 1” and “BAT 2” master battery buttons on the back of the unit. Blue lights will illuminate to indicate that the master mattery buttons are on.
2. Press the “ON/OFF” button on the front of the unit.
3. When these green lights illuminate, your Voltstack 5k is ready to use. It can take up to seven seconds for the green lights to illuminate.

1. Ensure that the master battery is on. If it isn’t, push both the “BAT 1” and “BAT 2” master battery buttons on the back of the unit. Blue lights will illuminate to indicate that the master battery buttons are on
2. Plug the cord(s) into the charging ports. Orange lights will illuminate to indicate that your Voltstack is charging.
3. Charging is complete when the battery monitor displays full bars.

1. Press the “ON/OFF” button on the front of the unit and wait for the green lights to turn off.
2. Push both “BAT 1” and “BAT 2” master battery buttons on the back of the unit to turn off your Voltstack.

1. Initial troubleshooting procedure:

• Ensure all breakers are in the ON position.
• Perform a power cycle:
  • Turn your Voltstack off.
  • Wait 10 seconds.
  • Turn your Voltstack on again.
• If unresolved, call 604-901-2500 for support.

2. There is no power at the output receptacles:

• Complete step 1.
• If unresolved, call 604-901-2500 for support.

3. The green lights do not illuminate:

• Complete step 1, then check for power at the output receptacle.
• Ensure both breakers above the outlet receptacles are in the ON position.
• If there is power, it is an issue with the output lights.
• Your Voltstack is still operational. Call 604-901-2500 for support.

4. The unit is not charging:

• Complete step 1
• If unresolved, call 604-901-2500 for support.

5. The orange charging lights do not illuminate:

• Check the input power source and ensure the plug is connected correctly and pushed in all the way.
• If unresolved, call 604-901-2500 for support.

6. Voltstack’s charge does not last as long as usual:

• Ensure that both master battery buttons located on the back of the Voltstack are turned on. They must illuminate blue.
• Charge the Voltstack back to full.
• If unresolved, call 604-901-2500 for support.

1. Pre-deployment / Planning

• Assess where the Voltstack power station will be placed to ensure it’s safe: not in direct contact with dangerous heat sources, free from combustible fumes, and not receiving direct moisture.
• Determine the equipment that will be charged or powered by the Voltstack power station to ensure all are within the power consumption, current, and voltage parameters of the power station.
• If necessary, consult with the equipment manufacturer. Please call 604-901-2500 for support.

2. Operations

• Ensure the Voltstack power station(s) are configured to deliver power within the manufacturer’s recommendations. Please call 604-901-2500 for support.
• Ensure the operator(s) are familiar with how to connect/disconnect safely, power on/power off, transport and store the Voltstack power station(s) being deployed.
• Before each use, check the Voltstack power station(s), connectors, and cables for damage, defect, or any aspect of the setup that poses a safety risk.
• Ensure the Voltstack power station(s) have suitable clearance for ventilation, including the intake vents, and that they are located away from direct heat sources.
• Recharge the Voltstack power station(s) at the end of a day or operational cycle.

1. How do I know the Voltstack power station’s battery is overloaded?
If it is a temporary or “jolt” overload, the state of charge Intervals on the battery monitor will be flashing. If the overload persists, the unit will power down.

2. How do I recover if the battery pack is overloaded and the Voltstack has powered down?
Turn off any equipment the unit was powering. Restart the Voltstack, and check if the state of charge is sufficient, then begin powering on all the equipment items/systems one at a time, checking that none of them induce another overload. Resume regular operation once all loads are reconnected, and no overload is detected.

3. What is the immediate response in case of overheating or fire?
If it is safe, turn off any equipment connected to the Voltstack power station, remove anything combustible from its vicinity, and power off the Voltstack. Do not attempt to extinguish the fire, and do not put anyone in danger trying to power off the device. Evacuate personnel from the vicinity of the unit.

4. How do I safely connect to the grid?
The Voltstack power station is designed for safe, easy grid recharge using the charging ports. However, DO NOT connect to either grid power or other power generation supply through the AC output connectors. This will permanently damage the unit and may cause a dangerous electric shock.