It’s ironic how almost a year before we would go on to help communities affected by Hurricane Florence and Michael, Jodine was looking at us as a possible solution to help her colleagues. “They were lined up for hours and hours hoping to get fuel for their generators,” Jodine continues. “That is why we started looking for other options. It was the first time I had ever heard of the concept of a solar generator.
Although Jodine didn’t end up using a Voltstack® e-Generator or portable power station to help her colleague – she found a smaller unit elsewhere. But clearly, the electric generator made an impression. Why else would she have reached out to us almost two years later when she and her family were looking for ways to power their coffee trailer?
“To be completely honest, we know nothing about electricity,” Jodine tells us. “We were looking for a simple plug and play solution and the Voltstack® was exactly that. So I called the company line who put me in touch with Portable Power Solutions in Calgary for leasing options. I sent the Calgary company an email but by then the whole world came to a standstill because of the COVID-19 pandemic. It wasn’t until just a few weeks ago that we could operate the trailer. That’s when I reconnected with the Calgary firm.”
Jodine got in touch with Mark from Portable Power Solutions. Considering there was no guidebook specifying coffee trailer requirements, Mark took matters into his own hands and began brewing coffee in his driveway to get a sense of Jodine’s power requirements. Once he was certain that the Voltstack® could help with Jodine’s needs, Mark delivered the 5k e-Generator himself. That’s the kind of customer support we provide here at Portable Electric and the kind of care we demand from our partners.